The ecommerce trends that will help retail businesses to thrive in 2021

By Colin Strachan | January 6, 2021 | 0 Comments

January 5, 2021 The ecommerce industry has been one of our economy’s few success stories during the COVID-19 pandemic. According to IBM’s U.S. Retail Index, the unprecedented events of this year have brought digital shopping to a level that it was not expected to reach until 2025. That’s a huge acceleration in the shift from brick-and-mortar stores. Ecommerce grew by around 20% in 2020, putting it ahead of any other retail industry. Such is the enormity of the pandemic’s impact that only grocery shopping, pharmacy, liquor and building materials enjoyed any growth at all. All other retail industries suffered great setbacks as society redefined what it considers “essential”.…

Pivot or persevere? Learn when to pivot your business

By Colin Strachan | May 26, 2020 | 0 Comments

May 26, 2020 Business is a lot like poker. It’s full of uncertainty, and your strategy is how you choose to handle that. Knowing when to hold, fold and walk away is what will give you the greatest odds of success. And that’s exactly the concept Eric Ries refers to in The Lean Startup, when he discusses whether to “pivot or persevere”. For startups, change is actually business as usual. Change is how you stay connected to reality. And it’s normal because, in the first two years of a startup, you’re still trying to find the right path. Even after this market testing phase, there might be strong…

How to build a culture of ownership and accountability

By Colin Strachan | April 30, 2020 | 0 Comments

April 27, 2020 For an organization to perform at its best, there has to be a high degree of trust in the workplace. A strong consensus that the people around you are operating with honour and integrity is a given. But perhaps a more nuanced nurturer of trust is a culture of ownership and accountability embedded into the culture and values of your company. Without this ownership culture, and of course the type of employees who believe in taking ownership and being accountable, projects will continue to be delayed or fail altogether. This article pieces together some concepts that will help teams and managers foster a culture of…

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